21+

Responsible Gaming — Keep Yourself and Your Family Safe

jili tk believes that betting and casino gaming is entertainment — not a burden. On this page you will find self-control tools, warning signs, and guidance on where to get support.

21+ Age Limit SSL Secured 24/7 Support Bangla and English

Our Commitment to Gaming

At jili tk, the safety of every player is our top priority. We want you to play with enjoyment and make decisions within your own limits. Betting or playing slots is a leisure activity — it should not be thought of as a source of income.

The minimum age for all users is 21 years. Age is verified at account registration and re-verification may be requested at any time. Allowing minors to open or operate an account is entirely against jili tk's policy.

Our Terms and Conditions contain detailed guidelines on responsible gaming. Self-exclusion, deposit limits, and account suspension terms are clearly stated there. We believe transparency is the foundation of safe gaming.

Under our Privacy Policy, information related to your self-control measures is kept completely confidential and is not shared with any third party.

21+
Age Limit Is Mandatory
For all casino and betting activities

If you suspect someone is playing on behalf of a minor, please notify our support team immediately — we are available on 24/7 live chat.

Self-Control Tools

jili tk provides several tools to help you manage your own gaming habits. Using them is a sign of a firm and mature decision.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once this limit is reached, deposits will stop automatically. Lowering the limit takes effect immediately; increasing it takes 24 hours.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, you will be logged out automatically and prompted to take a break.

Loss Limit

If you do not want to keep betting after losing a certain amount, set a loss limit. When this limit is reached, your account is automatically closed for the session.

Temporary Break

If you want to take a break for a few days, temporarily suspend your account for 24 hours to 30 days. During this time, login, deposits, and betting will not be possible.

Self-Exclusion

Request self-exclusion to stay away from gaming for a longer period. Self-exclusion is possible for a minimum of 6 months up to permanently. Reversing this decision requires contacting the support team.

Reality Check

Receive a reminder at set intervals telling you how long you have been playing and how much you have spent today — to help you make informed decisions.

Request Self-Exclusion or Set a Limit

Fill in the details below to submit your request to our support team. We will take action within 24 hours.

Warning Signs of Problem Gambling

If you notice any of the signs below in yourself or someone close to you, it is time to seek help. This is not a sign of weakness — it is a sign of awareness.

  • Repeatedly increasing bets and continuing to try to recover lost money.
  • Deciding to stop playing but returning again and again, losing control over oneself.
  • Taking loans, spending savings, or secretly taking money from family to fund betting.
  • Spending excessive time gaming while neglecting work, family, or social responsibilities.
  • Feeling restless, irritable, or anxious when unable to play.
  • Lying to family or friends about how much time and money is spent on gaming.
  • Feeling empty or depressed when not betting, and returning to gaming to improve mood.

The Role of Family

The biggest harm from problem gambling falls on the family. If family members are concerned about someone's gaming habits, they can contact our support team directly.

If a family member finds out that a minor is using someone's account, please notify us on 24/7 live chat. We will act quickly.

Remember: Betting or casino gaming is never a guaranteed way to earn money. The house always has the advantage in the long run. Play only with what you can afford to lose — nothing more.

Our FAQ has answers to common questions about responsible gaming, such as the process for reactivating an account after self-exclusion and how deposit limits work.

Where to Get Support

If you are having difficulties, do not try to handle them alone. Get support from the following.

jili tk Live Chat

Our support team is available 24/7 on live chat. You can speak in Bangla or English. Share self-control requests, account suspension needs, or any concern — everything is confidential.

Email Support

Write to us by email with full details — describe your situation, the support you need, and your preferred language. Our team will reply as soon as possible.

Family and Friends

Talk to someone you trust. Family and close friends can stay by your side, help you understand your situation, and support you in making the right decisions.

Professional Advice

Consult a mental health specialist or counsellor. A number of mental health service providers and counselling services are available in Bangladesh.

jili tk Support Email

Active 24/7 — Support available in Bangla and English

Practical Tips for Safe Gaming

Experienced players generally follow a few simple rules that help keep their gaming within the bounds of entertainment.

  • Set a budget before you start playing and stick to it strictly. Once that amount is gone, stop for the day.
  • Set a time limit for playing. Use a timer or activate the session limit feature on jili tk.
  • Avoid betting while drinking or under excessive stress — your ability to make decisions is reduced in that state.
  • Do not try to recover lost money by betting more on the same day — this is the most common trap in problem gambling.
  • Never treat betting or casino gaming as your main source of income — it is entertainment, not investment.
  • Ask yourself regularly — does gaming still feel like entertainment, or does it feel like pressure or obligation?

Guidelines for Parents

If there are younger members in your household, it is important to control access to online betting sites. Take the following steps:

Password protection: Do not share your jili tk account password and login details with anyone else, especially younger family members.

Device control: Enable parental controls on devices used by children and teenagers and block access to betting sites.

Open conversation: Discuss the risks of online betting with family members, especially with younger generations.

Report if suspicious: If you think a minor is using your account, notify us immediately on live chat.

Frequently Asked Questions

Answers to frequently asked questions about responsible gaming.

Yes. Your account balance is kept safe after self-exclusion. Once the self-exclusion period ends and your account is reactivated, you will be able to withdraw. No bets or deposits can be made during the self-exclusion period.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This delay is intentional, to prevent limits from being raised on impulse.

After the set period (minimum 6 months) has passed, you can contact the support team to request reactivation of your account. For permanent self-exclusion, reopening the account is not possible. We recommend speaking with a professional counsellor at least once before returning to play.

We do not have a policy of closing accounts on a direct request from a family member, as the identity of the account holder must be verified. However, if a family member raises a concern, we will contact the account holder directly and recommend using the self-control tools.

A date of birth must be provided at registration. jili tk may at any time request re-verification of age through a national identity card or passport. Until verification is complete, activity on the relevant account may be temporarily restricted.

You can seek support through jili tk's 24/7 live chat or by email at [email protected]. Reaching out to family and trusted friends, and consulting a mental health specialist or counsellor, are also the most effective steps.